Key Expertise & Skills

• Proven record of estimating, planning, and managing complex projects and programs from concept to launch and delivering subsequent phases.

• Experience operating with waterfall, agile, and lean software delivery methodologies on websites, apps, and digital products.

• Experience creating, tracking, and maintaining agreed-to project-level reporting.

• Experience working with cross-functional teams around the globe

• Team and process advocate, who is laser-focused on building relationships and delivering results.

• Highly organized, with the ability to multi-task and juggle multiple initiatives in a fast-paced environment.

• Outcome-oriented leader, who is keen on prioritizing work for self and teams effectively.

• Strong leadership and management skills.

• Excellent oral and written communication skills.

• Good attitude and self-starter mindset.

• Empathetic, warm and natural people-connector.

• Copywriting & content publishing.

• SEO understanding and social networking management including Twitter, LinkedIn, Instagram and Facebook.

• Email Marketing Management.

• Social Media Marketing and Management.

• Webinar scheduling and management.

• Podcast production.

Key Tool Proficiencies

Google Suite, Microsoft Suite, ClickUp, Notion, Webflow, Figma, FigJam, Miro, WordPress, Squarespace, Hootsuite, Sprout, Asana, SiteLeaf, Spreaker, Zoom, Wufoo, Canva, Email Management Software including Mailchimp.

Summary

I'm a methodical individual with a passion for organization, clarity and beauty. My focus area over the past few years has been project management including project planning, project task and deadline tracking, creation of tracking tools and proficiency in PM technology. I am quality-conscious because I spent my early career years in detailed operations support roles. Healthy relationships are top priority for me as I manage both internal teams and client expectations. I strive to be empathetic and caring, while leading our teams on the best path for the ultimate success of our projects.

Selected Work History

Digital Project Manager II at Happy Cog

New York City, NY - 2023-present

As a Level II Project Manager, I am tasked with managing multiple retainer and greenfield clients.

• Manages multiple complex projects independently, closely adhering to defined processes. Identify and re-assess top priorities and adequately communicate them to the project team.

• Demonstrated ability to manage moderate budgets to a financially successful conclusion. Identifies risk of scope creep or overages as early as 25% through a project's timeline or budget.

• Supports new business efforts and anticipates client needs, proactively looping in other departments, experts, or management.

• Current portfolio clients include Elton John Aids Foundation, Results4America, and Observer Media

Project Manager at Edgar Allan Webflow Agency

Atlanta, GA - 2021-2023

I was responsible for managing all stages of web design and development projects. I am the liaison between our internal team and our clients, providing relational engagement while keeping all projects in scope and on budget. I manage up to 5 active web design projects at a time.

• Created an onboarding process for our rapidly growing agency

• Planned and documented new standard operating procedures for our Project Management department

• Assist in sales and marketing pitch calls with potential clients

• Brand-to-Build projects managed: Pacific Lake, Tonic.ai, Balentine

Content Manager & Operations Support at Blumer CPAs & Thriveal

Greenville, SC - 2019-2021

During my work, I managed events, social marketing, and projects for both entities - Blumer CPAs and Thriveal. I played a vital role in assuring our operations ran smoothly and our processes were followed meticulously. At Blumer CPAs, I successfully created marketing campaigns that increased our brand recognition through monthly newsletters and eight social media channels - designing all visuals through Canva and crafting short-form messaging. I coordinated travel arrangements, team retreats, and internal projects. At Thriveal, I managed monthly programs for our members, coordinated event logistics, and also managed our marketing campaigns through Sprout.

• Produced monthly podcast through SiteLeaf and Spreaker

• Project Management Support in Karbon and Solve

• Managed all digital content and marketing campaigns

• Increased brand recognition for both Blumer CPAs and Thriveal

Project and Conference Manager at Eduspire Solutions

Philadelphia, PA - 2018-2019

I was the first conference coordinator for this rapidly growing educational software company. During my time at Eduspire we grew from attending 10 conferences a year to attending 50+ conferences annually. I developed a tracking system for these conferences and managed all scheduling, organization, and communication between conference hosts and our teams. I managed all bookings, travel arrangements and booth necessities.

• Developed tracking spreadsheets and processes

• Booked travel arrangements for multiple team members to various locations

• Participated in sales calls to schools

Internal Project Manager at Hughes Development Corporation

Greenville, SC - 2015-2016

Initially, I fulfilled all front desk operations and various property management administrative tasks. I was then prompted to a role where I managed internal projects for the development, property management and finance teams. This included researching and beginning implementation of various tech needs and transitioning to new accounting software.